About this policy
Mates Place AU is operated by Clarity Space Group Pty Ltd (ABN 45 690 307 094). We are implementing practices to comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Personal information we collect
- Account and contact details you provide when registering.
- Profile information, listings and messages you create.
- Usage data and device information collected through cookies and analytics.
How we use personal information
- To operate and improve the Mates Place AU platform.
- To communicate with you and facilitate transactions.
- To maintain safety, prevent fraud and comply with legal obligations.
Disclosure
We may share information with service providers and as required by law. We do not sell your personal information.
Access and correction
You may request access to the personal information we hold about you and ask for corrections if it is inaccurate. Contact privacy@matesplace.au to make a request.
Data retention and security
We retain personal information only as long as necessary for the purposes described and take reasonable steps to protect it from misuse and unauthorised access.
Complaints
If you have concerns about how we handle your personal information, contact us at privacy@matesplace.au. We will respond and if you're not satisfied you may contact the Office of the Australian Information Commissioner.
Contact us
Clarity Space Group Pty Ltd (ABN 45 690 307 094)
Email: privacy@matesplace.au
Updates to this policy
We may update this Privacy Policy from time to time. Changes will be posted here. Last updated: 23 Oct 2025