Beta orientation

    Welcome to the Mates Place beta

    This guide walks through the safeguards already in place, the roadmap for matching improvements, and how to make the most of your trial access. It is updated every time we ship a major beta milestone.

    How to get started

    We are onboarding members in small waves while we finish the trust, safety, and matching layers. Complete the checklist and you will be ready to receive curated room and flatmate suggestions from the team.

    Verify contact details

    Confirm your email and mobile number so we can activate messaging and share important safety notices.

    Share your living style

    Tell us about your routines, budget, and household preferences. This helps shape smarter matching suggestions.

    Start a secure conversation

    Use in-app chat to plan inspections. Reporting tools are built-in if anything feels off during the beta.

    What makes this beta different

    Early community standards

    We approve each beta member manually and monitor listings to maintain the kind, respectful tone we expect on launch.

    Humane matching philosophy

    Compatibility is more than price and suburb. We blend lifestyle, communication styles, and deal breakers to reduce churn.

    Transparent roadmap

    The sections below show what is live, what is in research, and where we need your feedback most.

    Need help? Message the team inside the product using the feedback button.

    Join the next beta wave
    Beta roadmap snapshot

    Where the beta is focusing next

    A quick look at the safeguards and matching improvements rolling out to our early access community.

    Identity verification

    Live now

    Email and phone checks are live. Government ID matching and selfie review are rolling out to the next beta cohorts.

    70%

    Rental offer flow

    In build

    Hosts will soon be able to send structured offers, capture holding deposits, and track acceptance from a single timeline.

    40%

    AI roommate concierge

    Research

    An on-demand assistant will answer safety questions, summarise chats, and surface next steps as you tour listings.

    30%

    Soft launch offer

    Current stage • Soft launch offer

    Founding members can connect with potential flatmates and post new listings for free while we gather feedback and hand-match introductions.

    Live now

    Verification guardrails

    Contact checks, ID capture, and manual reviews are hardened before scaling the community beyond beta.

    Month 1

    Rental offer pilots

    Structured offers, document requests, and deal tracking are tested with early hosts and renters.

    Month 2-3

    AI concierge rollout

    The chat assistant triages questions, drafts replies, and suggests tours based on your saved preferences.

    Month 3-4